CTA backlog: 85,000+ complaints — average wait 987 days

Your flight was delayed.
You're owed money.

AI-powered Canadian air passenger compensation in minutes — not months. No WhatsApp? No problem. File your claim online in minutes and keep 100% of your compensation.

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Start Online

No app needed. Works on any device.

Start My Claim →

Free assessment · $25 demand letter · $175 court package

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Use WhatsApp

Chat with our AI assistant.

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Same great service, conversational format

How it works ↓
50%
of valid claims wrongfully denied by airlines
85,000+
complaints stuck in CTA backlog
987
days average wait for a ruling
$1,000
max compensation for long delays

How It Works

From disrupted flight to compensation — in minutes, not months.

Available via Web or WhatsApp
1

Tell us your flight details

Use our online claim wizard or WhatsApp — your choice. Just tell us what happened in plain English.

2

Instant APPR assessment

Our AI checks your flight against Canada's Air Passenger Protection Regulations and tells you exactly what you may be owed.

3

We mail it to the airline for you

Your demand letter is delivered to your inbox and mailed to the airline via Canada Post — no envelope, no stamps, no trip to the post office.

✓

Keep 100% of your compensation

No commission. No percentage. The compensation is yours — every dollar of it.

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We mail the letter to the airline for you

After you pay, we print your demand letter and send it to the airline via Canada Post. No printing. No stamps. No post office run. Just results.

Start My Claim →

Simple, Flat Pricing

No percentages. No hidden fees. You keep your entire compensation.

Assessment
FREE
Web wizard or WhatsApp
  • ✓ Eligibility analysis
  • ✓ Compensation amount
  • ✓ APPR section citations
  • ✓ Flight data verified
MOST POPULAR
Compensation Letter
$25
Everything in Assessment, plus
  • ✓ Professional compensation letter
  • ✓ APPR legal citations
  • ✓ 30-day deadline to airline
  • ✓ Mailed to the airline via Canada Post
  • ✓ PDF copy delivered to your inbox
Court Package
$175
When the airline won't pay
  • ✓ Small claims documents
  • ✓ Province-specific forms
  • ✓ Evidence checklist
  • ✓ Step-by-step filing guide

Why pay a percentage?

AirHelp charges 35–50% of your compensation. On a $700 claim, that's $175–$350 gone.

We charge $25 for a letter. Assessment is free. You keep the rest.

Skip the 3-Year Line

The CTA complaint process is broken — 85,000+ complaints waiting, nearly 3 years to resolve. A demand letter gets results in 30 days. If the airline ignores it, small claims court takes months, not years.

❌ CTA Complaint
  • 987 days average wait
  • 85,000+ complaint backlog
  • Backlog growing every year
  • No guaranteed outcome
✅ FlyRights + Small Claims
  • Demand letter in minutes
  • 30-day airline response deadline
  • Small claims court: weeks to months
  • Airlines pay in 50%+ of rulings

What You Could Be Owed

Under Canada's Air Passenger Protection Regulations (APPR)

Delay Duration Large Airlines Small Airlines
3–6 hours $400 $125
6–9 hours $700 $250
9+ hours $1,000 $500

For disruptions within airline control, not safety-related. Denied boarding compensation can reach $2,400. Large airlines include Air Canada, WestJet, Air Transat, Sunwing, Flair.

Frequently Asked Questions

Canada's Air Passenger Protection Regulations (APPR) require airlines to compensate passengers for flight delays, cancellations, and denied boarding — when the disruption is within the airline's control and not safety-related. Compensation ranges from $125 to $1,000 depending on the airline size and delay duration. You also have rights to meals, hotel accommodation, rebooking, and refunds. These rules apply to all flights to, from, or within Canada.
It depends on the airline size and how long you were delayed. Large airlines (Air Canada, WestJet, etc.) owe $400 for 3–6 hour delays, $700 for 6–9 hours, and $1,000 for 9+ hours. Denied boarding can reach $2,400. Text us your flight details and we'll calculate the exact amount in minutes.
No. FlyRights is a document preparation and legal information service — not a law firm. We provide information about your rights under the APPR and prepare documents based on the facts you provide. For legal advice specific to your situation, we recommend consulting a licensed legal professional. All documents are provided as drafts for your review before sending.
Our part takes minutes. Use the online claim wizard or text us on WhatsApp, answer a few questions about your flight, and receive your assessment almost instantly. Demand letters are generated the same day. After that, the airline has 30 days to respond. If they don't, small claims court typically resolves within a few months — compared to the CTA's nearly 3-year average wait.
Airlines frequently misclassify delays to avoid paying compensation — CBC found they wrongfully deny about 50% of valid claims. Our assessment cross-references your flight data independently to verify the airline's stated reason. Many "safety" or "weather" claims don't hold up under scrutiny. We'll help you understand whether the airline's explanation is consistent with the facts.
Most claims companies take 25–50% of your compensation as their fee. On a $700 claim, that's $175–$350. We charge a flat fee starting at $25 — you keep 100% of whatever the airline pays you. We also give you instant results through our web wizard or WhatsApp instead of making you wait days for a response through a traditional portal.
No — you can now file your claim entirely online at flyrights.ca/claim. No app download or account required. Just enter your flight details and email address. WhatsApp remains available if you prefer a conversational format, but it's completely optional.

Ready to claim what's yours?

It takes 5 minutes. No percentage fees. You keep everything.

Start My Claim Online → Use WhatsApp Instead

You have 1 year from your flight disruption to claim. Don't wait.